Our COVID-19 Response
At CVC Mechanical Contractors, we take the safety of our client’s and our staff
seriously. While this is true every day, it is especially important in this time of
heightened concern. Because our services play a vital role in maintaining the
health, safety, and comfort of our client’s, we will remain open during this time.
Please rest assured that we are taking steps to minimize the impact of
Below you will find a brief outline of our plan for addressing the virus.
need Heating or Cooling service, please call us at (570) 568-4200
How CVC Mechanical Contractors is Working to Protect You
In accordance with CDC and WHO guidelines, we are making some changes
to our normal operating procedures. We will also be adopting rigorous cleaning
protocols during the outbreak. While these adjustments may seem inefficient or
awkward, they are necessary to ensure the health of those we serve.
Any employees showing symptoms will be asked to remain
home until medically clear.
When you call to make an appointment, our
office team will ask if anyone in your home has had a fever, has been
diagnosed with COVID-19 or has been exposed to the virus. Please
note that answering “yes” to any of these will not disqualify you from
service. It will just allow our staff to be properly equipped with masks
and gloves before entering your home.
Troubleshooting equipment can sometimes be done
from the exterior of your home, but there are times when our staff must
go inside. In those situations, gloves, masks, safety glasses, and
professionally laundered uniforms will be worn. If you have any
concerns about this PPE, please let us know ahead of time.
Our trucks come stocked with disinfectant sprays and
sanitizing wipes. After completing a job, your technician will wipe down
any areas with which they had contact. This includes equipment
cabinet(s) and thermostat.
Our technicians will maintain 6’ social distancing
during the visit to your home or business.
While we will continue to service everyone in
the Central Susquehanna Valley, we will take extra precautions around
clients in areas deemed high-risk by the CDC.
We require a written signature on paper prior to
beginning work. The pen will be sanitized before each use.
Regarding Maintenance Calls and Other Scheduled Visits
We will reach out to you before our visit to discuss our safety procedures.
At CVC Mechanical Contractors, we value your peace of mind. We understand
the current situation may be more concerning for some of our clients than it is
for others. If you would prefer, we are happy to reschedule any preexisting
appointments. To do so, please call us at (570) 568-4200
Our Planning Standards
CVC Mechanical Contractors will be updating our procedures and protocol as
necessary to ensure the health and safety of our crew and clients. Please
check your email and follow us at cvc-contractors.com for any updates. If
you have any questions regarding this policy or wish to discuss our COVID-19
response plan in more detail, please call (570) 568-4200
Thank you for your BUSINESS, we appreciate your patience and